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General Business Terms and Conditions of Reggae Fever Inc.

(05.2008)

GENERAL BUSINESS CONDITIONS

Our aim is to serve you to the fullest satisfaction. Of course this includes correct business practices.

The contract becomes valid once your order has been confirmed. This confirmation contains the items you have ordered.

Any inquiries about the terms and conditions of company policy should be addressed to mail@reggaefever.ch.

PRIVACY STATEMENT

The information and data used by Reggae Fever is to process the clients order as efficiently and confidentially as possible.

No third party will have access to personal information which is handed on a strictly confidential basis according to the data protection law.

JURISDICTION

Our business activity function exclusively according to Swiss law, with jurisdiction extending to your area of residence in case of complaints.

GUARANTEE / LIABILITY

Claims for any lack to goods can be made valid within 8 days after receiving. The buyer is bound to bring proof of damage with the following possibilities: a) The goods shall be returned. b) The buyer can call and play the damaged goods over the phone. c) The buyer may make a digital picture and send it to us by email. The buyer is responsible for the cost of returning the damaged goods. A credit note will be issued for the damaged goods. If the examination of the unsatisfactory goods results from culpable behavior of the buyer (e.g. damage by inappropriate handling), the buyer is liable for replacement costs.

SOUND SAMPLES / PICTURES

We would like to point out that the available sound samples and pictures may not correspond to the goods you receive.

PRICES

Vat (for Swiss customers only) is not included in the price of the goods. Vat (8.0 %) will be added separately to the price of the goods in the shopping cart to be paid by the customer.

Foreign customers don't have to pay VAT. VAT will be charged by the custom office in your country at the current VAT rate.

MINIMUM ORDER

All orders under CHF 50 (excluding shipping and VAT costs) will be assessed a CHF 2 handling charge.

COMPLAINTS

Return and exchange of goods is only possible in case of an incorrect delivery of goods or manufacturing defects. Damages occurring during delivery must be reported within 24 hours to the company responsible for the delivery of the goods, otherwise all claims will be invalid. The return of goods is excluded on the basis of not liking them.

EXCHANGE

For copyright reasons, exchange or withdrawal of tone, picture and information media is not possible. For exceptions look at the complaints section listed above. We can not guarantee that certain products serve your expected purposes. Some products may be subject to special hardware and software configurations. In case of doubt, inquire before you order.

PAYMENT AND SHIPPING POLICY

The goods will be sent upon receipt of payment.

Swiss Customers have the following payment possibilities:

  1. Post office account 80-186811-8, Reggae Fever GmbH, 8636 Wald
  2. PayPal account mail@reggaefever.ch
  3. Credit card

European customers have the following payment possibilities:

  1. Postbank Munich, Germany
  2. PayPal account mail@reggaefever.ch
  3. Credit card

Other customers have the following possibilities:

  1. PayPal account mail@reggaefever.ch
  2. Credit card

Failure to pay the ordered goods results in the customer being suspended from all future orders. For reinstatement a handling fee of CHF 20 must be paid.

After billing, invoice should be paid within 10 days.

DELIVERY SCHEDULE

Deliveries usually are done through the Swiss postal system. We cannot guarantee delivery times.

For details see: Delivery Info

GRADING DESCRIPTION

All articles have been graded and condition listed as such. New articles are shown with the descriptions "m", "m/m", "m re" or " m/m". "re" stands for reissue.

For details see: Record Grades

 


Reggae Fever GmbH, Rütistr. 103, 8636 Wald, Switzerland, mail@reggaefever.ch, phone: +41 55 246 25 12